Refund Policy

At SmartersPro Subscriptions, we aim to provide high-quality service to all of our customers. We understand that circumstances may arise where you may need to request a refund. Please read our Refund Policy carefully to understand the terms and conditions under which we offer refunds.

1. Subscription Charges

By subscribing to our service, you agree to the subscription charges applicable to the plan you have chosen. All fees are clearly displayed before payment and are non-refundable except in the cases outlined below.

2. Refund Eligibility

We offer refunds only under the following circumstances:

Double charges: If you have been charged more than once for the same subscription, we will refund the extra charge.
Technical issues: If you are unable to access our service due to technical problems on our end, we will offer a refund for the affected period.
Billing errors: In case of incorrect billing due to our system errors, you will be eligible for a refund.

3. Non-Refundable Situations

Refunds will not be provided under the following circumstances:

Failure to cancel subscription on time: Refund requests made after a subscription has been renewed will not be eligible for a refund.
Change of mind: We do not offer refunds for a change of mind or dissatisfaction with content choices.
Account misuse: If your account is suspended or terminated due to a violation of our terms, you will not be eligible for a refund.

4. Refund Process

If you believe you are eligible for a refund, please follow these steps:

Contact our support team at [email protected] within 7 days of the issue.
Provide your subscription details and the reason for your refund request.
We will review your request and process the refund if it meets our criteria.

5. Refund Method

If a refund is approved, it will be processed to the original payment method used for the subscription. Please note that it may take 5-10 business days for the refund to reflect in your account, depending on your payment provider.

6. Late or Missing Refunds

If you haven’t received your refund within the expected time frame, please check with your bank or payment provider first. If the issue persists, please contact us at [email protected] for assistance.

7. Modifications to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this page periodically for any updates.

8. Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact us:

Email: [email protected]

Website: smartersprosubscriptions.com